Request IDs

Every response from the Luminary API includes a unique request identifier in the X-Lum-Req-Id response header. This identifier is essential for troubleshooting and should be included when contacting Luminary support about any API issues.

Example:

HTTP/2 200
Content-Type: application/json
X-Lum-Req-Id: RE_01KEA0EHYBH3XH2SYHTYSXKAVX

When to Use the Request ID

Include the X-Lum-Req-Id when reporting issues to Luminary support in the following scenarios:

• Unexpected errors — When you receive an error response that you believe is incorrect
• Timeout issues — When requests are taking longer than expected or timing out
• Data discrepancies — When the response data doesn’t match your expectations
• Intermittent failures — When requests fail sporadically

Contacting Support

When reaching out to Luminary support, please include:

1. The X-Lum-Req-Id from the response
2. The timestamp of when the request was made
3. A description of the expected vs. actual behavior
4. The endpoint and HTTP method used

This information helps the Luminary support team quickly locate and diagnose the issue.